Project Reference
Project Reference
(+852) 9191 8396
Monthly Plan
Special Offers for Selected Customers
Up to 10% Discount
With Additional Supermarket Coupons
Free Supermarket Coupon
Get Additional Supermarket Coupon from $100 to $4,500
Accumulated Outstanding Balance
Outstanding balance will be accumulated to settle subsequent maintenance fee, and large scale maintenance work / restacking fee at the end of the contract
Water & Electricity system Repair
Company-wide water & electricity system repair service will be provided which helps you solve problems in the office
Monthly Plan
Maintenance fee will be deducted automatically from the outstanding balance of monthly payment. Thus, once you join the plan, you don't have to get approval for every single payment.
Monthly Plan
Terms Of Services
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12 months contract (complimentary supermarket coupon will be given)
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Monthly payment
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Outstanding balance will be accumulated to settle subsequent maintenance fee (max. 1 year accumulation)
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Provide company-wide water & electricity system repair service
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Consumable costs included
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Only applicable to one site
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Only selected customers can join this monthly plan
*arrive within 24 hours during maintenance period / arrive within 4 hours for emergency call (only applicable to working days 9 a.m. - 5 p.m.)
If you need additional emergency repair services, please call for enquiries
$300 minimum spending for extra emergency call, less than $300 will be charged as $300
#supermarket coupon will be issued separately within 3 months
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We provide common office maintenance works. More services such as general office cleaning, movement protection and relocation of office facilities, please feel free to contact us for a quotation.
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Ladder for maintenance works should be provided by client. Purchase of ladder is available upon request in advance.
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Office maintenance works should be at height below 3m. For works at height above 3m, separate quotation is required.
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Ordinary office lighting fixing is included. Separate quotation for special decor lighting fixing is available upon request.
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Separate quotation for replacement of associated lighting items other transformer is necessary upon request.
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Any fragile or valuable items e.g. antique & wall painting should be well protected or removed before commencement of maintenance works. HELIX is not responsible for the related loss and damage.
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Our normal service hours: Monday to Friday, 10am to 5pm.
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If Black Rainstorm Warning or Typhoon Signal No. 8 or above is in force 2 hours before the start of works, all works would be postponed.
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All disputes are subject to the final decision of HELIX.
Price List
Other Items:
Test-Fit / Reinstatement / Facilities renovation / Lighting improvements / All kinds of curtains /
Soundproofing materials / Printing wallpaper / Room number signage / Signboard / Frosted sticker /
TV wall mount / Electric water heater / Monitor arms / Corridor anti-collision / Adjustable-Height desk / Custom made sofa / Custom made storage / Logo
***For items not listed above, please contact us for more information.
Work Flow
01
Enquiry and booking
02
Inspection and repair
03
Quotation upon request
04
Confirmation of delivery note
05
Monthly payment settlement
Q&A
Balance Settlement:
Q: What if there is remaining balance at the end of the month?
A: The balance will be automatically transferred to the next month and accumulated to settle subsequent maintenance fee.
Q: What if there is remaining balance when the plan ends?
A: If there is still a balance when the plan ends, the remaining amount will not be refunded, but the customer can use the balance for other maintenance/renovation purposes. If the balance is not enough to settle the cost of the project, the oustanding balance needs to be paid additionally.
Q: What if the balance is not enough to cover the cost of repair?
A: After deducting from the balance, the remaining amount shall be settled from future balance.
Q: If there is remaining balance, can I get the balance back?
A: The balance will not be refunded under any circumstances.
Service Content:
Q: What items are included in the company-wide water & electricity system repair service?
A: We will handle all pre-scheduled maintenance work on the day of the inspection, and check the company's water and electricity systems. After diagnosing system problems, we will make related maintenance work for the customer. All the maintenance costs derived therefrom will be automatically deducted from the balance.
Q: Can I change the date or time of the monthly regular inspection?
A: The date and time of the monthly inspection will be confirmed at the time of signing contract. If you want to change the date or time, 3-days advance notice should be given. Inspection will be cancelled, if you fail to notice us 1 working day in advance, and no make-up inspection will be arranged.
Other Problems:
Q: If emergency repair service is needed while the quota for that month has been used up, what can I do?
A: Customers can call us at 2887 7865 for inquiries.
Q: Can I change the monthly fee plan midway?
A: Customers can upgrade the plan midway, but cannot downgrade the plan. After upgrading the plan, the difference in the supermarket coupon will be reimbursed
Enquiry Hotline
2887 7865
WhatsApp
9191 8396
